Shipping policy

All MYNE orders are processed and shipped from our studio in Dubai, United Arab Emirates. We take great care in preparing your pieces and aim to deliver them to you as smoothly and swiftly as possible.

PROCESSING TIME

Orders are typically processed within 7 business days, excluding weekends and public holidays. For made-to-order or customized pieces, please allow additional production time (approximately 3 additional days).

SHIPPING DESTINATIONS

We offer local and international shipping. Shipping fees are calculated at checkout based on your location and order weight.

ESTIMATED DELIVERY TIME 

  • UAE: 7 business days
  • GCC: 8–10 business days
  • International: 8–10 business days

Please note that delivery timeframes are approximate and may vary due to customs processing, courier delays, or public holidays.

CUSTOMS AND IMPORT DUTIES 

For international orders, customers are responsible for any customs duties, taxes, or import fees applicable in their country. These charges are not included in the product or shipping prices and must be paid upon delivery if applicable.

TRACKING YOUR ORDER 

Once your order is shipped, you’ll receive a confirmation email with tracking information so you can follow its journey.

AUTHENTICITY AND FULFILLMENT

All orders are fulfilled directly by MYNE from our Dubai-based operations — ensuring authenticity, quality control, and ethical sourcing. We do not work with third-party fulfillment or drop shipping services.